Our Technology consulting services involve working with customers to help them improve their business using technology solutions. This can include lowering costs, making operations more efficient, optimizing marketing and sales or digitizing internal processes. We help optimize the use of technology to achieve customers business goals.  

Please connect with us using the Contact Us form or email us on sales@nexavy.in. We will contact you and setup time for discussion. As part of the pre-sales process, our sales team will look at your current processes, tools and understand your current state and business goals. They will then consult with our Technical Experts to come up with a proposal. Our recommendations will be presented to you for further discussion. 

Every business is unique, however, the problems that businesses face are very similar. Our sales executives have rich domain experience and are business SMEs (Subject Matter Experts). During the pre-sales process, our sales team will spend a lot of time with you to understand your unique business requirements and pain points.  

The cost and timeline of our services will be determined based on your chosen future path and roadmap and will be discussed during pre-sales process. The pricing could be fixed price (FP) for the work assigned or Time and Material (TM) for fixed number of people working on the solution. 

During the pre-sales process, we will agree on the pricing, timeline and deliverables. We will create a work contract or Statement of Work (SoW) with details of Scope, cost, timeline, deliverables and other clauses. Development work will start after the signature is done on the Work contract. 

We will assign a dedicated customer representative who will be the Single Point of Contact (SPOC). SPOC will be accountable for the delivery of the work assigned and the intermittent status reporting and feedback from the customer. Development team will be onboarded and customer will receive status updates based on a pre-decided frequency as per the SoW. 

We will provide user training to the employees identified by the customer. Our support team will be available to guide the employees as they transition into the new way of working.  

The issues will be attended based on the severity and priority as per pre-agreed service level agreements (SLA) given in SoW. High severity and high priority issues will be attended on immediate basis.

There will be six months warranty provided for any issues that may be reported. Any increase in the scope of work will be charged additionally as an enhancement to solution. This can be discussed as part of Annual Maintenance contract (AMC).